FAQ
FREQUENTLY ASKED QUESTIONS
WHEN WILL MY ORDER SHIP?
Most in-stock/hard parts ship within 24–48 hours. Standard turnaround for most orders is 2–3 days, as noted in each product listing. Made-to-order parts may take up to 2 weeks depending on current workload. Orders that include made-to-order items will ship together once everything is complete. Tracking will be updated as soon as your order ships.
WHEN WILL "____" BE BACK IN STOCK?
Restocks vary depending on production and demand, and not all items are guaranteed to return. The best way to stay updated is to sign up for email restock notifications directly on the product page. For the most up-to-date info on restocks and limited drops, follow 828RC on social media—updates are typically posted to stories first.
CAN I PRE-ORDER ITEMS THAT ARE OUT OF STOCK?
No—pre-orders are not accepted. Due to the uncertainty of shipping times and logistics, and to keep things fair for everyone, all items are sold as they become available.
CAN I ORDER CUSTOM LENGTH LINKS?
Yes—custom lengths are available only for the link sets listed on the website, and can be extended up to +10mm over the listed length. Performance is not guaranteed, and the buyer assumes all responsibility for any fitment issues related to extended links. Extended links do not carry our lifetime warranty. Please contact us prior to ordering to confirm compatibility and availability.